Question 1

What is Adship?

Accepted Answer

Adship is a multi-platform ads management dashboard for Meta and TikTok. It provides bulk ad creation, AI-powered copywriting, automation rules, Comments AI, and advanced analytics to help you get better results from your ad spend.

Question 2

Is Adship free to use?

Accepted Answer

Adship offers a 7-day free trial with full access to all features on any plan. Card required to start. Paid plans: Solo $49/mo, Pro $129/mo, Agency $349/mo. Cancel anytime before day 8 and you're never charged.

Question 3

How do I connect my Facebook ad account?

Accepted Answer

After signing up, click "Connect Facebook" on the dashboard. You'll be prompted to log in to Facebook and grant Adship access to your ad accounts. Adship uses the official Meta API with read and write permissions to manage your campaigns.

Question 4

Do I need a Facebook Business Manager account?

Accepted Answer

While not strictly required, we recommend having a Facebook Business Manager account for the best experience. Business Manager gives you access to more features like custom audiences, pixels, and multi-user access.

Question 5

Can I use Adship without a credit card?

Accepted Answer

The 7-day free trial requires a card, but you're not charged a cent during the trial. Cancel anytime before day 8 in Billing Settings and you'll never be charged.

Question 6

What are the pricing plans?

Accepted Answer

Three paid tiers: Solo ($49/mo, 25,000 AI credits ≈ 8 UGC videos or 250 AI images, Meta Ads launch), Pro ($129/mo, 75,000 credits ≈ 25 videos or 750 images, Meta + TikTok, 5 seats), Agency ($349/mo, 200,000 credits ≈ 66 videos or 2,000 images, 15 seats, 10 workspaces). All start with a 7-day free trial.

Question 7

Can I switch plans at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Upgrades apply immediately with prorated billing. Downgrades apply at the end of the current billing period.

Question 8

How do refunds work?

Accepted Answer

Email support@adship.ai. We're a small team and handle every refund request personally. We'd rather lose the revenue than a relationship.

Question 9

Do you offer annual billing?

Accepted Answer

Yes, annual billing saves 25% compared to monthly. Solo $441/yr (vs $588), Pro $1,161/yr (vs $1,548), Agency $3,141/yr (vs $4,188).

Question 10

How does bulk ad creation work?

Accepted Answer

Upload multiple images or videos at once, write your ad copy (or use AI to generate it), select your target audience and campaign, then publish all ads in one click. Adship handles creating the ad creatives, ad sets, and ads through the Meta API.

Question 11

Can I use AI to write my ad copy?

Accepted Answer

Yes! Adship's AI copywriter generates ad headlines, primary text, and descriptions based on your product, target audience, and goals. It uses proven copywriting frameworks like PAS, AIDA, and BAB to create compelling ad copy.

Question 12

What ad formats are supported?

Accepted Answer

Adship supports single image ads, single video ads, and carousel ads. You can upload images (JPG, PNG) and videos (MP4, MOV) in all Meta-supported aspect ratios (1:1, 4:5, 9:16, 16:9).

Question 13

Can I duplicate existing ads?

Accepted Answer

Yes! Use the Post ID Duplication feature to duplicate ads while preserving all social proof (likes, comments, shares). This is essential for testing the same creative in different ad sets without losing engagement.

Question 14

What is Enhancement Blocking?

Accepted Answer

Meta automatically applies "enhancements" to your ads (cropping, text overlay, filters) that can hurt performance. Adship's Enhancement Blocking feature disables these modifications so your ads appear exactly as you designed them.

Question 15

Are the calculators really free?

Accepted Answer

Yes, all 12 calculators and tools are 100% free to use. Some require a quick email signup to unlock results, but there's no cost or credit card required.

Question 16

What calculators are available?

Accepted Answer

We offer ROAS Calculator, CTR Calculator, CPM Calculator, Ad Spend Calculator, CPA Calculator, Conversion Rate Calculator, Break-Even ROAS Calculator, A/B Test Sample Size Calculator, Ad Budget Calculator, CPL Calculator, Ad Policy Checker, and Ad Account Audit.

Question 17

How accurate are the benchmark comparisons?

Accepted Answer

Our benchmarks are based on aggregated industry data from Meta, WordStream, and other advertising research sources. They represent typical ranges and should be used as reference points rather than exact targets, as performance varies by industry, audience, and creative quality.

Question 18

How does the Ad Policy Checker work?

Accepted Answer

Paste your ad copy and our AI analyzes it against Meta's advertising policies. It flags potential issues like restricted content, misleading claims, personal attributes, and prohibited topics before you submit your ad for review.

Question 19

Why are my ads getting rejected?

Accepted Answer

Common reasons include personal attributes ("Are you struggling with..."), unrealistic claims, restricted content (alcohol, health supplements), or landing page issues. Use our Ad Policy Checker to identify problems before submitting.

Question 20

Does Adship guarantee ad approval?

Accepted Answer

No tool can guarantee ad approval since Meta makes the final decision. However, our Policy Checker catches the most common policy violations and significantly reduces rejection rates.

Question 21

What metrics can I track?

Accepted Answer

Adship provides comprehensive metrics including spend, impressions, reach, clicks, CTR, CPC, CPM, conversions, CPA, ROAS, frequency, and more. You can view metrics at the account, campaign, ad set, and ad level.

Question 22

How often is data updated?

Accepted Answer

Data is refreshed from the Meta API in real-time when you load the dashboard. Campaign metrics are typically delayed 15-30 minutes from Meta's side, which is standard across all Meta API integrations.

Question 23

Can I export reports?

Accepted Answer

Yes, you can export performance data from the Reports page. Data is available in date ranges of 7, 14, 30, and 90 days, and can be filtered by campaign, ad set, or individual ads.

Question 24

What is the Ad Account Audit?

Accepted Answer

The free Ad Account Audit analyzes your connected ad account and identifies optimization opportunities. It checks budget allocation, audience overlap, creative diversity, and performance trends to provide actionable recommendations.

Ads FAQ

Getting Started

Pricing & Plans

Ad Creation

Free Tools

Ad Policy & Compliance

Analytics & Reporting

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